STORE POLICY

Because We Care

Shipping and delivery policy

We deliver items Australia-wide and overseas using Australia Post. Our shipping costs are as follows: for all items anywhere in Australia $10. For Overseas orders, please contact us by email at and we will quote a cost. These costs are added to the shopping cart before checkout. Orders are dispatched within 2 business days. Shipping times are estimated at between 3–7 business days depending on your location within Australia and an extended period of time for overseas orders.

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Shipping destinations

The Glam Gallery ships goods Australia-wide and internationally.

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Transaction currency

All transactions are processed in Australia Dollars (AUD).

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Pricing policy

All of our prices are in Australian dollars (AUD) and include GST (goods and services tax) and handling. All shipping charges are calculated in the shopping cart.

Customer service policy

The Glam Gallery is committed to providing exceptional customer service. We endeavour to make sure that all items listed on our website are available, and that pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an alternative item, a backorder or a full refund.

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Refund/return policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund or exchange where items are faulty.